Delete Your Account & Data

This page explains how to request deletion of your StoKHaus account and all associated data.

You have the right to delete your account and all data we hold about you at any time. Deletion is permanent and cannot be undone.

Option 1 — Delete directly in the app

The fastest way. Deletes your account and all associated data immediately.

Open StoKHaus and sign in to your account.

Tap the KH logo (top left) to open the menu, then go to Settings.

Tap Data & Privacy.

Tap Delete Account and follow the on-screen steps.

You will be asked to enter your password to confirm. Once confirmed, your account and all associated data — including inventory, settings, devices, and connected services — will be permanently deleted from our systems.

Option 2 — Request deletion by email

If you cannot access the app, email us at support@stokhaus.dev with the subject line "Account Deletion Request" and include the email address associated with your account. We will process your request within 30 days.

What gets deleted

Deleted immediately

All inventory data, settings and preferences, connected device records, sync history, backup records, subscription records, and your account credentials.

Not deleted automatically

Encrypted backup files stored in your own Google Drive, iCloud, or other personal cloud storage are not within our control and must be deleted by you manually.

Anonymous, aggregated error logs that cannot be linked back to you may be retained for up to 90 days.

Before you delete

You may wish to download a copy of your data first. In the app, go to Settings → Data & Privacy → Download Account Data to export everything we hold about you.